Returns Policy
You may return most but not all unopened items in original security packing within seven (7) calendar days of delivery for a refund. Return Shipping is the buyer’s responsibility unless the return is a result of our error (you received an incorrect item). All returns require a Return Merchandise Authorization (RMA) number.
Return Exclusions
1. Bulk items such as, but not limited to, rolls of coins or bags of coins.
2. Any item removed from its original security packing. Each item is security sealed to prevent item switching.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
Currently we only ship to the United States and its Territories using the United States Postal Service.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for items we sell are weight-based. Each order will be charged a $3.95 Handling fee.